Dissecting the Phoenix Coyotes Attendance a Little
For much of the season, myself and other Coyotes faithfuls were tortured by national media commentators telling us the dire status of our team and how hockey simply doesn't work in the Valley of the Sun where the temperature does not dip low enough in the winter months to allow for backyard pond hockey. Like most of the season ticket holders and huge Coyotes fans that I know, we just went along, pointing out the issues with the way that the questions were framed. We pointed out the poor decisions that the team had made, the 8 years of losing, the bankruptcy, the lack of marketing, etc. etc. In the end, we knew one thing, hockey could succeed in Phoenix.
Last week, Derek Zona posted this article on From the Rink with this season's final attendance numbers for each team. His notes on the Coyotes were:
Everyone's favorite NHL story, the Phoenix Coyotes, saw the biggest drop in attendance from 14,876 (84% capacity) a year ago to 11,989 (67% capacity) this season. The ownership issues obviously had an enormous impact on the attendance numbers, as the television ratings jumped 24% from 9,200 households to 11,500 households.
I inquired whether a month-by-month breakdown could be made, but it was not to be. So I scurried around and found the numbers myself, and they reflect a lot of what I witnessed throughout the season. A dreadful beginning, followed by a steady rise following Christmas and a very strong finish...
After the jump, I'll explore a couple of breakdowns of the numbers and what I think it shows for the future viability of hockey in Phoenix...
First, let's just look at the month-by-month breakdown. Note that the Coyotes only played 2 home games in the months of February and April, so those numbers have a bit of small sample size concerns:
| October | 9,999 |
| November | 9,843 |
| December | 11,122 |
| January | 12,195 |
| February | 15,078 |
| March | 14,730 |
| April | 17,140 |
As you can see, there is a steady rise in attendance throughout the season. While the final average attendance was just 11,989 (ranking dead last in the NHL), the Coyotes post-Christmas attendance averaged 13,870, which was better than the Thrashers or the Islanders and within a hundred of the Avalanche. Is it right to completely discount the first half of the season? Of course not; but it is clear that once the Coyotes started winning, and more and more news came out about the ownership probably being resolved, fans started to come out to Glendale.
Some additional numbers of interest: Coyotes Saturday attendance averaged 13,359 for the season and 15,759 post-Christmas. That's a very healthy number of fans making it out to Glendale for those Saturday games.
Additionally, the only three games post-Christmas that did not break 10,000 fans were Tuesday, January 12 against the Sharks (9,248); Thursday, January 14 against the Devils (9,430); and Thursday January 21 against the Predators (9,142). Although those are very poor numbers, they were certainly the anomaly and not the rule. And they are three mid-week games without large transplant fanbases in Phoenix.
The first two playoffs games have been huge successes with sell out crowds of over 17,000 for each. Friday night's game is (or will soon be) a 3rd sellout, marking the 7th straight for the team (and as an aside, the breakdown of Coyotes to Red Wings fans for games 1 and 2 was probably 85-15 and 75-25, respectively).
What does it all mean? I think it means that there are plenty of people that are willing to support the Coyotes in Phoenix and make it the successful franchise that the NHL believes it can be. Will these fans keep showing up indefinitely? Of course not; not unless the product on the ice continues to be worth seeing. Phoenix has a fickle fanbase and the only team that has any real history here are the Suns, and even they were struggling to sell tickets at the beginning of the season before folks knew that they would be a decent team.
Winning this first round series against Detroit will help significantly in galvanizing the goodwill of the fans in Phoenix. Settling the ownership situation ASAP and spending the summer planning an aggressive marketing campaign will help prevent the drop-off when the next season opens. Having another successful season next year and challenging for the Pacific Division crown will really be the key.
I guess the point I'd like to leave you with is this: I challenge any fanbase that is not one of the Maple Leafs, Canadiens, Red Wings, Rangers, Flyers and maybe one or two others that are slipping my mind to suffer a period of prolonged disappointment and not see the types of attendance woes that we saw in Phoenix in the early part of this season. The Penguins and Capitals were having terrible attendance numbers prior to their recent successes. Even last year, the attendance was not great, but it was decent (14,876 average attendance, fairly steady throughout the season). The beginning part of this season was hell for Coyotes fans, and the fans that were with me for the games when the attendance was under 8,000 truly wondered whether it was a pipedream to keep our team.
Is the fanbase perfect? No, but which fanbase really is? Can it and will it succeed? I think so. The bandwagon may be large, but it's not all folks that don't know anything about hockey. It's a lot of folks that just had been turned off by the negativity surrounding the team over the past few years and especially this past summer. Sure, some folks are just starting to get into hockey and don't know all the rules yet, but keep cultivating this fanbase by putting a winning product on the ice, and I have no doubt that the Coyotes will be every bit as successful as Dallas in establishing a franchise that nobody is talking about moving every few years.
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As long as they can make money and be able to put together competitive teams, who cares where they play. Having a team in Phoenix actually makes more sense than places like Nashville, Carolina, and Atlanta. Phoenix has a lot of transplants from the north, and have a lot of hockey fans. Now they just have to find a way to convert all of them to being Coyotes fans.
and converting them will never happen.
and really, just what kind of fans would they be if they just upped and dropped their old team?
The Coyotes are just going to have to wait a generation to build up a loyal fan base locally. The Suns have been here over 40 years, The Cardinals (NFL) just over 20 years now. You see a lot of kids running around town with their jerseys on, not so much for the Diamondbacks or the Coyotes; the new teams in town.
Phoenix is a huge transplant destination (or was until the Depression hit) and we will always have many games in our home stadiums where we who follow the local teams will be the visitors in our own stadiums. Hell, the author on this piece is an unabashed Philly’s fan in baseball. If he can’t adopt the local teams in other sports, why should I expect John Q Public down the street to give up the Red Wings or the Blackhawks? We can either let this drive us nuts or just continue to go out and support the Coyotes (or other local team(s)) as we each see fit and hope the team is competitive enough to warrant interest from these other hockey fans to come out on occasion to just see a good game while they await their old team coming to town.
Anyone who attempts to generate random numbers by deterministic means is, of course, living in a state of sin.
by unnamedDBacksfan on Apr 22, 2010 8:41 AM MST up reply actions
This is very true...
I am a completely unabashed Philly sports fan. And I did wear my Flyers jersey to the game when they were in town…but it hasn’t stopped me from buying in 100% with the Coyotes as well. There’s really no reason for a Red Wings fan or Blackhawks fan that has moved to the valley to support the Coyotes 78 games/year. And once you start doing that much, you’ll even start cheering for them (a little) when they play the Wings or Hawks.
Support Coyotes Hockey - Five For Howling
(Oh, and go Philly teams as well!)
by Jordan Ellel on Apr 22, 2010 9:01 AM MST up reply actions
There’s also a huge part of the population here that is not familiar with hockey, and weren’t even interested until the Coyotes started winning. Those are the people that need to be targeted, more than transplants that were fans of there other home team.
I have a friend that was born and raised in Phoenix. He’s a BIG Cardinals fan and is occasionally interested in the Suns & Dbacks. He had no interest in hockey until I invited him out to the viewing party this past Sunday. Now he’s hooked! After the game he immediately asked how we could get tickets for Friday. We got them.
Cool! Enjoy the game!
I remember the Phoenix Roadrunners from the IHL days. While they drew a large portion of transplants (you could always tell as every team in the NHL was represented by Jerseys in the stands) they were fairly popular with locals too. They did a great marketing job and of course, pricing was so much lower.
Hopefully, with the ownership issue shaking itself out now, they can focus on a marketing campaign and build upon the excitement here in the valley.
Anyone who attempts to generate random numbers by deterministic means is, of course, living in a state of sin.
by unnamedDBacksfan on Apr 22, 2010 11:46 AM MST up reply actions
The DBacks have been here for over 10 years and have won a World Series. But go to a game against the Cubs or Dodgers and you will see a large portion of fans wearing Cubs or Dodgers gear. Sometimes the Cubs fans outnumber DBacks fans. It has gotten better over the years, but, it is still rough.
I think the trick is to win new fans to hockey in general. Not converting fans of other teams. It would be nice to get the latter kind of fans to come to Coyotes games, maybe get them to adopt the team as a 2nd team. But, I think the Coyotes need a couple of successful seasons and a great marketing effort to win over general residents to the game of hockey.
Having a team in Phoenix actually makes more sense than places like Nashville, Carolina, and Atlanta. Phoenix has a lot of transplants from the north…
Phoenix and Atlanta are very similar in terms of transplants from the north and in terms of fan support. Please explain the difference.
by Black ice in Alabama on Apr 22, 2010 11:51 AM MST up reply actions
Welcome, thanks for joining. Can’t speak for dewman, but care to expand on the Atlanta fanbase a little? I honestly have no idea what the populace in Atlanta is like, particularly the hockey fans. I follow Bird Watchers’ site a bit, and Falconer on twitter, and Stewart Cink is a big Thrashers fan, but I’m curious what the crowd for the Thrashers is like?
Support Coyotes Hockey - Five For Howling
(Oh, and go Philly teams as well!)
by Jordan Ellel on Apr 22, 2010 12:05 PM MST up reply actions
I am from B.C. now in Calgary and most of the people i know in the city either have vacation places or access to places in phoenix
Definitely...
We get a huge influx of BC, Alberta folks into the Phoenix metro area during the winter. I feel like I golf with them every weekend. And the games against Vancouver this year were downright frightening. It would be nice of those folks to adopt the Coyotes as a second team, but I understand their reluctance. It’s really just a matter of going to games though. When I moved out here I knew almost nothing about the Coyotes as a team (this is 2005), but I loved hockey and knew someone with access to tickets. I started dragging my wife to games about twice a month and two years later we started buying season tickets and she spends more time obsessing over the Coyotes than I do. There’s very little not to like about this Coyotes team once you start watching them a lot…
Support Coyotes Hockey - Five For Howling
(Oh, and go Philly teams as well!)
by Jordan Ellel on Apr 22, 2010 1:48 PM MST up reply actions
The Atlanta fan base is very fickle; you can’t just merely win, you have to do it with style points (not unlike L.A. or Miami).
Atlanta is a town where people move to on their first or second job post-college, so they’re mostly very young (unlike the image of Phoenix, which is mostly Mid-Western retirees).
Along with the transplants, there is another thing about Atlanta: it’s large black population. It’s what can make or break you.
I think Bettman (and the NHL owners) gave Atlanta a 2nd expansion team because:
1. Metro Atlanta’s population had grown about 2 million since the Flames left.
2. The circumstances under which the Flames left (the original owner went broke during the ‘70s Atlanta real-estate bust). The team drew rather well until the final season when it was basically a given the team was moving.
3. The new owners were Time Warner, and they knew the expansion check wouldn’t bounce, and the hope that TNT or TBS might carry the NHL.
4. They saw the area as a chance to possibly market the game to Atlanta’s large black population.
Unfortunately, Don Waddell’s reign of error has made the Atlanta sports fan base apathetic with the lack of a consistent winner. Another thing that has hurt is Waddell’s near-fetish for European players. They’re rather reserved, unlike the days of the Flames, who used to be seen on the town quite a bit, and the town (white and black) just can’t warm up to them.
I’m just scratching the surface, but it’s 1:20 AM as I type this, but I had to respond.
BTW: BEAT THE WINGS!!!
by Black ice in Alabama on Apr 22, 2010 11:20 PM MST up reply actions
This might
sound stupid but the only reason I think that phoenix might be just as good as atlanta in northern transplants is because its a biggger retirement community. I could list a shit ton of people that i know relocated to phoenix/tuscon area after retirement. I even know some people who are more my age that went to school down there and now have decided to stay after graduation. I could be wrong, but i know when i think of those kind of citites phoenix is in the top 5, not saying atlanta isnt either though.
Yeah...
I’m not really sure about Atlanta. Hoping Black ice in Alabama comes back and provides some more insight. Phoenix is a huge metropolitan area however you slice it. And someone raised the point that we need to let the next generation get old enough to be buying their own tickets because they are the ones that are growing up with this team.
Support Coyotes Hockey - Five For Howling
(Oh, and go Philly teams as well!)
by Jordan Ellel on Apr 22, 2010 2:47 PM MST up reply actions
I'll give this one a try, though I'm not 100% convinced myself.
- Some of the general sports culture of a city applies to hockey, and despite having had its baseball and football teams for much longer than Phoenix, I still would not say Atlanta pro sports fans are any less fickle than those in Phoenix — and the length of time that’s been going on suggests it isn’t going to change much. Phoenix’s pro teams haven’t been around long enough/seen enough success (Suns excepted) to develop a coherent regional pro sports culture.
- Somewhat related, Atlanta has a much stronger focus on college sports than does Phoenix — it might be the most college sports-obsessed market in the country. That’s heavy competition for eyeballs and money, and it all takes place during hockey season.
- Atlanta is (was pre-bust?) not expanding at anywhere near Phoenix’s rate. We’ll see how this all shakes out once the economy stabilizes, but I think the trend resumes — Atlanta has much more regional competition for migrants than does Phoenix. (Put another way, Tucson and Albuquerque take less of a cut of the Upper Midwest-to-Desert flow than Raleigh and Nashville do of the Rust Belt-to-Southeast flow, if that makes sense.)
That said, the argument would have been better if he’d left out Atlanta. Nashville and Raleigh are smaller markets with lower ceilings for financial success. Atlanta, in theory, has just about as high a ceiling as Phoenix.
That 17-year-old Hokie sitting in the rafters in Greensboro didn't see any of this coming.
Thanks for the information. I can see the arguments in both directions here for why Atlanta is similar and dissimilar and I agree that as opposed to Nashville and Raleigh, I’d more expect the Thrashers to succeed in the long term if they can build a little fan goodwill by having some success on the ice (something Nashville and Raleigh have done to a relative success).
Maybe this year I’ll get to spend some actual time in Atlanta and catch a game there…I think my grand total of time in Atlanta stems from stops through the airport on red-eyes to Florida…
Support Coyotes Hockey - Five For Howling
(Oh, and go Philly teams as well!)
by Jordan Ellel on Apr 22, 2010 2:59 PM MST up reply actions
Well Done
Nice breakdown buddy….
Part of it kills me, because I kinda tried to make this point pre-season and sorta got roasted for it (my fault for phrasing it that the team “has sucked and will suck” – swiiiing and a miss). But on the other hand, I’m glad the general idea turned out to be true. They have a good product, and people have responded well.
Looking at your Saturday numbers, I can’t help but wonder if the weekday ones only suffer because the rink is a bit of a poke. It’s not that having it in Glendale will kill the team, it’s just a bit of a bother to convince my bride-to-be to head up that way on a weeknight, as many people can relate (blogging rules!)
I think you and the rest of the faithful can feel good about the fact that there’s clearly enough people in the greater Phoenix area who want to watch good hockey – and playoff hockey against the Red Wings? Now THAT’S good hockey.
I’ll be there tomorrow again with my family, decked in the appropriate level of white. Best of luck to your boys! It’s gonna be a battle!
Thanks...
and thanks for joining up…where will you be tomorrow night?
Support Coyotes Hockey - Five For Howling
(Oh, and go Philly teams as well!)
by Jordan Ellel on Apr 22, 2010 2:53 PM MST up reply actions
Fans come when the team wins. That’s good and bad. It’s good because people are there enjoying hockey but if a team isn’t viable unless it wins a lot of games I’m not sure that it’s a recipe for long term success.
Pension Plan Puppets*
* Blog contains less than 2% puppet content by weight.
It’s definitely a double-edged sword. The one point that I should’ve made more forcefully and probably should add an update just to raise it, is that the attendance last year was fairly consistent the whole way with almost 15,000 fans. That’s still a team that hadn’t made the postseason for 7 years and ended up finishing pretty awful. I think that bodes well for the franchise as a whole. The numbers this year are dramatically skewed by the first 2 months after the summer of hell that the fans went through. So while I’ve ended up structuring this as mostly a “win and they will come” post to an extent, the fanbase might be a bit more hearty than that. I should breakdown the numbers from 2006-2008 a bit better, but that’s another project for another day.
Support Coyotes Hockey - Five For Howling
(Oh, and go Philly teams as well!)
by Jordan Ellel on Apr 22, 2010 2:52 PM MST up reply actions
to those
gloom and doomers(48 of you when i voted) go eat dirt and bark at the moon…..we iz getting a real owner, we gotz a real coach, and with the economy starting to pick back up management can market the hell out of this success, including corporate sponsorship, and the coyotes will be here for a long, long time…..besides, mrs. linda is watching over them…..
Puck Daddy link
Lots of people won’t read and will just vote.
Supporting my teams from 6000 miles away!
HOWL! LETS GO COYOTES!!
I was a hockey fan before the Coyotes ever came to Phoenix. I never really had a “home” team. I just picked a player I liked and rooted for whatever team he was on. Consequently, I am much more a general hockey fan than I am a Coyotes fan. I happily root on the Yotes as my home team now.
However, being in grad school makes attending Coyotes games really hard. I went a few times this year, (including, coincidentally, the NJ game listed above with very low attendance). But, on my budget, if I want to see sports, I stick to the DBacks. They have incredibly low ticket prices. Even at face value their tickets are low. Through Stub Hub they go even lower. It kills me that it costs so much to see Coyotes games. I usually just watch on television.
After all that, it looks like they'll be the Jets again. . .
Despite the news yesterday that they’re doomed to move again, it might be a moot point, but I believe that the Yotes could succeed here if they have an ownership group who understands the market and knows how to get people involved.
Phoenix is made up of lots of people like me (I have been here 12 years). I was born in St. Louis and I have lived in Chicago, Detroit, and Denver as well. When I moved to Denver in 1991, Denver was not a hockey town except for the small DU following, but it was the same thing there as it is here: lots of people from other places who were just looking for a hockey fix. When the Nordiques moved into Denver, people didn’t really get what they had for a while, but the players were accessible and as the team was winning, it caught on quickly (it was on TV and they reached out to kids to show them the game, too). Now Denver is a bona fide hockey town and the Avs quickly bypassed the Nuggets and Rockies for the coveted #2 in Denver. The Broncos will always be #1, even when they suck.
Phoenix has the people to support hockey, but one issue is that it’s a pain in the ass to get from the East Valley to Glendale for weeknight games. The Coyotes offered the free shuttle to get people there, but I think that the lightrail would have to be routed to take people from the EV to Glendale without having to sit through I-10 rush hour.
The bigger issue is TV. If the Coyotes had every game on a BASIC cable channel, people would follow. Hockey is a rough “blue-collar” sport, so if people can’t afford to go to games, they will watch on TV assuming the games are on channels that don’t require $100/month to Cox Cable. I also think that the NHL would do right to offer games online for a nominal fee, or free if you’re in your home team’s market.
I think the generational factor is an equally, if not more powerful one because if kids are into hockey, they’ll support it (and so will their parents). If the Coyotes are able to stay and a new ownership group takes charge, they’d be wise to spawn a valley-wide initiative to play hockey by creating ice and in-line facilities for players of all ages. There are a few, but I think we need more. Hockey is a bit “un-natural” here in the desert, but there are plenty of midwesterners like me who want to teach our kids the game and to have dedicated facilities that are inexpensive (or free) to use would certainly build a long-term fan base. It’s a lot easier to love the team if you know and love the game.

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